dgca circular on refund

Currently, the Government has further extended the lockdown period up to the 3rd of May, 2020, with the ban continuing on operation of all domestic and international flights. According to Al-Qabas daily report, the DGCA circular states that whether the passenger booked the ticket as refundable or non-refundable, he have the right for refund without deducting any amount. Budget 2021 live. The refund shall be made within a period of three weeks from the date of request of cancellation," said DGCA in a circular. The circular has been released days after Supreme Court pronounced judgement in this matter. AV- 29011127/2020-DT dated 16.04.2020 (copy attached) of Ministry of Civil Aviation for guidance and strict compliance of domestic and foreign airline operators engaged in domestic or international air travel in India. Financial Express is now on Telegram. Your email address will not be published. The refund shall be made within a period of three weeks from the date pf request of cancellation. AV-29011/27/2020-DTMinistry Of Civil AviationDT section, B Block, Rajiv Gandhi Bhawan,Safdarjung Airport, New DelhiDated the 16th April 2020. Read More. "In accordance with the Prime Minister's instructions and the DGCA's circular, GoAir has suspended all its flights till May 3," GoAir said in a statement on Tuesday. What is fault of traveller when all flight cancelled by Government. News. If the category 2 passengers booked international flight tickets on a foreign carrier and the booking is ex-India, then the airline must make full refund to the passenger within three weeks from the date of Judgement of the Supreme Court which is October 1. Top Searches. If a passenger has booked a ticket during the first lockdown period and the airline has received the payment for booking Of air ticket during first lockdown period (from 25th of March to 14th of April, 2020) for travel during the second lockdown period (from 15th of April to 3rd of May, 2020) for both domestic and international air travel and the passenger seeks refund on cancellation of the ticket, the Airline shall refund the full amount collected without levy of cancellation charge. The refund needs to be made within a period of three weeks, the DGCA circular reads. 3.The Ministry of Civil Aviation (MoCA) acknowledges the unusual situation that has arisen due to the lockdown being imposed to contain the further spread of COVID-19 and its consequential effect on the air passengers and airlines. "However, international scheduled flights may be allowed on selected routes by the competent authority on a case-to-case basis," said the Directorate General of Civil Aviation statement. Get Free daily updates Enter your email address: There is one confusion in this circular, is this air ticket full refund is not applicable for the passengers booked their tickets before 25 March 20 for the travel before 3rd May? I tickets are booked via agents, then refund must be made to the agent and agent must transfer the refund amount to the passenger. If Category 1 passengers booked international flight tickets on an Indian carrier and the booking ex-India, the immediate refund should be made. Thereafter the value of the credit shell must be enhanced by 0.75 per cent of the amount of fare collected per month up to March 31, 2021. Category 1: Passengers who booked tickets during lockdown for travel during lockdown i.e from March 25 to May 24, 2020. Till now domestic carriers have been following the DGCA circular, which had asked the carriers to refund only those tickets that were booked during the â¦ Latest updates of Central Government employees news and 7th pay commission pay matrix tables, Last Updated on April 17, 2020 G. Buvaneswari, DGCA has issued direction to Airlines to refund full amount of Air ticket against cancellation of flights during the lockdown period up to 3.5.2020. Budget 2021. The Directorate General of Civil Aviation (DGCA) issued a circular directing all airlines and travel and tourism agencies operating in Kuwait to fulfil their refund obligations. DGCA has asked âall stakeholdersâ to ensure âstrict complianceâ of the directions issued by the Supreme Court in the judgment. It said the DGCA had issued a circular on April 19 directing the airlines to refrain from booking tickets for journeys to be undertaken with effect from May 4. The Directorate General of Civil Aviation (DGCA) said the airlines should "make all endeavours" to refund the passengers belonging to the second category within 15 days. Ltd has been empanelled under CGHS for the period from 20.01.2021 To 19.01.2023, January 28, 2021 By G. Buvaneswari Leave a Comment, Consequent upon expiry of tenure of the Standing Committee of Voluntary Agencies (SCOVA), the Government of India has decided to reconstitute the SCOVA and published Resolution dated 25th January 2021, January 18, 2021 By G. Buvaneswari Leave a Comment, Confederation requests FM for Payment of Dearness Allowance to Central Government employees and Dearness Relief to Central Government pensioners at current rates of 28% w.e.f. In view of the pandemic situation of COVID-19, a lockdown was imposed by the Government from the 25th of March, 2020 to the 14th of April, 2020 for a period of 21 days. 32 of year 2021 Flight ticket refund during lockdown status, rules: Directorate General of Civil Aviation (DGCA) has issued circular on how to avail a refund on cancellation of air tickets during Coronavirus COVID-19 lockdown. 2.In the meanwhile, substantial number of travellers eager to move from the places where they were have booked tickets for the travel after the end of above lockdown period, i.e. Employees availed LTC-80 ticket from unauthorised agents, List of 75 Districts to be Lockdown due to COVID 19, Lockdown Period extended by Two Weeks from 4.5.2020, Prime Minister message regarding Lockdown Extension and Precautions, Lockdown Period excluded from Timelines in various Administrative Processes, Counting of Timelines for Administrative Activities during Lockdown as per CCS Rules, How to Regularise the Absence during COVID 19 Lockdown period-Clarification, Post Offices are exempted from Lockdown and continue to function as before. Minister for Services Affairs Inspects . The plea claimed that despite the directives of the ministry and the DGCA, the airlines have failed to refund â¦ Click here to join our channel and stay updated with the latest Biz news and updates. . from 15th April, 2020 onwards. i. (Usha padhee)Joint Secretary to the Government of India, Filed Under: COVID-19 Updates, Latest CG Employees News, LTC, February 5, 2021 By G. Buvaneswari Leave a Comment, It is clarified that the employees who could not perform the LTC journey during the lockdown period (March-May, 2020) and whose refund amount has been kept in ‘Credit Shell’ by the airlines, are allowed to perform their LTC journey till 28.02.2021, February 1, 2021 By G. Buvaneswari Leave a Comment, It has now been decided by the competent authority to 21 Empanelled Hospital upgrade status from Non-NABH/Non-NABL to NABH/NABL and 2 Empanelled Hospital with additional facilities of Private Hospital/Nursing Homes and Diagnostic Laboratories for different specialties and procedures with ECHS, January 29, 2021 By G. Buvaneswari Leave a Comment. . DGCA said airlines will have to refund tickets within three weeks if customers ask for it. The DGCA circular said that the suspension will not affect the operation of international all-cargo operations and flights specifically approved by it. Wednesday (07 Oct 2020) issues a circular for a refund of cancelled air tickets during the Covid-19 lockdown Thanks a lot for this informative circular. Like us on Facebook and follow us on Twitter. On its official website, DGCA released the fresh rules: Here's what they are: The airlines shall not levy any additional charge to process the refund. Most airlines are charging regular cancellation fees and not giving full refund Sabrangindia 18 Mar 2020. If Category 1 passengers booked the flight tickets through a travel agent, the airline must refund the money to travel agents and travel agents should immediately pass the money to the passengers. Pursuant to the imposition of the lockdown, a ban on operation of all domestic and international flights for this period was imposed. For category 3 passengers, both domestic and international (where a booking is ex-India), a refund must be governed by the provisions of applicable Civil Aviation Requirements (CAR), according to the DGCA circular. The 2008 circular states that in case of credit card payments, refund shall be made by the airlines within seven days of the cancellation to â¦ REFUND OF AIR FARE - During the Lockdown Period, Suspending Domestic and International Flights . As airlines are misguiding the passengers. 2021The Indian Express [P] Ltd. All Rights Reserved, Flight ticket refund during lockdown status, rules: Flight operations were closed in India (Reuters image), Flight ticket refund during lockdown DGCA lists out rules for passengers Check how to avail refund, Sun Pharmaceutical Industries Share Price, This website follows the DNPA’s code of conduct. If Category 1 passengers booked international flight tickets on a foreign carrier and the booking is ex-India, then airline must refund the fare immediately. ToAll Scheduled Domestic and Foreign Airline Operators. Scheduled international passenger services have been suspended in India since March 23 due to the coronavirus pandemic. If a passenger has booked a ticket during the first lockdown period (from 25th of March to 14th Of April, 2020) and the airline has received payment for booking of the air ticket during the first lockdown period for travel during the same period, for both domestic and international air travel and refund is sought by the passenger against that booking being cancelled, the Airline shall refund the full amount collected without levy of cancellation charge. 01.10.2020 in respect of Executives and Non-Unionised Supervisors of CPSEs following IDA pay pattern, January 6, 2021 By G. Buvaneswari Leave a Comment, Issuance of Pre-Loaded Rupay Cards for Government Servants as part of Special Festival Advance. Petrol Price. The â¦ For category 2 passengers, the airlines must make “endeavours to refund the collected amount to the flyer within October 16. Please look into for full refund. Category 2: Passengers who booked flight tickets any time prior of lockdown but the journey up to May 24 and cancelled due to Covid-19. A May, 2008, DGCA air transport civil aviation requirement circular had specified that airlines must not treat surcharges as taxes and mislead passengers while giving refunds. The Directorate General of Civil Aviation (DGCA) issued a circular directing all airlines and travel and tourism agencies operating in Kuwait to fulfil their refund obligations. If it yes, kindly circular may be amended accordingly. The credit shell must be enhanced by 0.5 per cent of the amount of the fare collected for every month or part thereof between the date of cancellation and June 30, 2020. The refund needs to be made within a period of three weeks, the DGCA circular reads. Why different Fitment Factor used in 7th CPC Pay Matrix? ICAO is â¦ In all cases where credit shell has been issued for category 2 passengers, there should be an incentive to compensate the passenger from the date of cancellation up to June 30, 2020. Your email address will not be published. As per the MoCA order, if refund is sought by the passenger against the booking being cancelled, the Airline shall refund the full amount collected without levy of cancellation charge The flyer has the option to either utilize the credit shell up to March 31, 2021 on “any route” or transfer the credit shell to any person including the travel agent through whom she or he has booked the ticket and the airlines must honour such a transfer, as per DGCA circular. Will have to refund full amount collected without cancellation charges if the flyer seeks refund Suspending domestic and flight... 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