The vent hood motor, installed in 2017, has been replaced twice—one under warranty and one we just bought last week (11/2020) for $400++. Not so!! It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. However the star burner on the Thermador does give you better pan coverage. ... At Thermador, we continuously aim to improve our website and the information we provide. Use of cookies [global.cookielawextended.txt.headline] We use cookies to personalize and enhance your experience on … The range had problems immediately but the … A link has directed you to this review. I purchased the Thermador appliance package that included the Sapphire dishwasher in 2020. The baking mode bakes unevenly so everything needs to be rotated! Grease edge drain works well. Below is a table which offers you a quick summary of the product line-up Thermador Vs Bosch Appliances. Learn More; ... At Thermador, we continuously aim to improve our website and the information we provide. There's a problem loading this menu right now. Yes, a removable cover would be great, as mentioned in another post. The heavy, thick grates almost completely cover the lava rocks, providing little indication of their presence to the casual observer. We are still sitting with a 1000 dead microwave. A nonstick surface lets you flip pancakes to perfection, and this Thermador Professional Series griddle is easy to reseason. We only live a few miles from Hermann, MO but customer support has to negotiate a service rate with a repair shop and most shops won't comply. Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And... Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And Sgs Gas Cooktop 36 Inch. FAQ. When we purchased $18,000+ on Thermador Gas range, Built in oven/Microwave and Dishwasher we were never told that we were in a "no service" area for repairs. Professional Series ranges pdf manual download. The Thermador low simmer cycles to 375 btu. You can buy the steam oven option with a warming drawer in dual fuel, and all models are self-cleaning in dual-fuel vs. just the Pro Grand in all gas. Remember, all issues happen between 2017 and 2020; three years! Top subscription boxes â right to your door. We have had much better success with KitchenAid. Both times it was the main module that went. Horrible. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. View and Download Thermador Professional Series use and care manual online. It pretty amazing, can't believe there isn't more negative comments about the product quality and service. There are alerts during cooking but the explanation disappears in a split second so if you are not right in front of it, you have no idea what the alert is! How about one for the oven? Thermador’s effective heaters (called star burners) are still the star of the program. Since day one we have had nothing but problems with the dishwasher. (Not even fuses) So he verified yes it was dead. This company is not yet accredited. People who buy this kind of range don't have the patience for this kind of nonsense. $2,958.00. Unbelievable!! Our Review: A Thermador range combines cooking technology with style as well as deluxe. They do provide a 2 year warranty and we had over 20 service calls between the 3 appliances. Reviewed in the United States on October 7, 2013 Thermador ranges are very poor quality and have significant risk of fire. All other wash settings do not run. The surface is non-stick and dishwasher-safe, but doesn’t get as hot and has less consistent heat distribution than the gas Miele and Wolf. We bought the 4 burner with electric griddle cooktop, the built-in fridge and freezer, the double ovens, dishwasher and range hood. The Thermador professional griddle is made with a non-stick surface. Review our terms & conditions and return policy. First repair was over $600 and this repair would have been Over $1400. Please make sure that you are posting in the form of a question. Nice fit for a Thermador gas range. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. All Rights Reserved. That is the absolute minimum they should do. I can not can or even sear meat on on my stovetop which is a huge letdown. The Viking chrome griddle is slower to heat, but retains heat better than titanium. The refrigerator replacement parts are drawer rollers, freezer drawer latch (not warrantied), and icemaker sensor was replaced under warranty. Customer service apologizes but does not take any action at all. Learn More; Contact Us . Multiple issues with a fridge, freezer and range. They're beautiful appliances but would never recommend Thermador and will never buy again. Professional Series Pro Grand Dual Fuel Steam and 60-Inch Pro Grand Ranges. Our warranties will be up January 2021 and I have no idea how we will get service after that. Previous Next. Thermador delivers the largest lineup of ranges in its history with the introduction of the new Pro Ranges collection. Can't stress enough for the same money or less, try the other big brands, this one you will definitely regret. We spent $30k on a Thermador appliance package two years ago and have had so many issues! I don’t think I have ever written a review until now. Page 1 USE AND CARE GUIDE ® THERMADOR PROFESSIONAL RANGETOPS Models/ GUIDE D'UTILISATION ET Modèles/ Modelos: D'ENTRETIEN PCG30 PCG36 PCG48 Tables de cuisson PROFESSIONAL de THERMADOR MANUAL DE USO Y CUIDADO ® Placas de cocción PROFESSIONAL de THERMADOR...; Page 3 Before you begin using your new THERMADOR product, please take a moment to review … Meanwhile our crazy expensive freezer has stopped producing ice and water and is leaking from somewhere and completely ruining our hardwood floors we installed during our remodel. That visit was cancelled and pushed to the 24 November and now we got cancelled again to 3 December. Their customer service is terrible. Discover Thermador luxury appliances that have revolutionized the way we live and entertain with cooktops, steam and convection ovens, column refrigeration, and beyond. We built a new home in 2015 and installed a complete kitchen from Thermador. Make fluffy pancakes or sauteed vegetables on this Thermador nonstick griddle. We chosen to pursue our FREEDOM from THERMACRAP and choose to INDUCT them into the Hall of Poor Quality and Customer Support. That is the earliest we can get. To calculate the overall star rating and percentage breakdown by star, we donât use a simple average. With Thanksgiving on the horizon I’m already fearful that it’s going to be a disaster. We explained this to customer service when we called on the phone to get repair appointment. We value your privacy. Original review: Dec. 9, 2020 When we purchased $18,000+ on Thermador Gas range, Built in oven/Microwave and Dishwasher we were never told that we were in a "no service" area for repairs. So I am down grading my initial review of 5 stars to 3. ConsumerAffairs is not a government agency. free shipping We purchased a refrigerator, stove and vent hood, dishwasher, under the counter double drawer refrigerator, and double drawer refrigerator top/freezer bottom, all purchased between 2017 - 2019. They tell me every month or so to unplug it and let it re set (pull the brand new fridge out of the cabinet and unplug it!!) Read honest and unbiased product reviews from our users. Your recently viewed items and featured recommendations, Select the department you want to search in. Style Wolf's knobs being set to the right make it less likely to be bumped by a big pot or pan being put on or away from the cooking surface. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. He came here with no parts at all. This $1000.00 failed in September 2020. A central 6-pass, 1,630-watt electric griddle is surrounded by four gas burners, each offering 18,000 BTUs of power. Other 36-Inch Dual-Fuel Ranges We Tested. For more information about reviews on ConsumerAffairs.com please visit our Spent close to $25,000 and not worth the money. I have had two repairman and the gas company all out to look at it and they are perplexed and say there is nothing wrong with the installation or the gas line, that’s just how the stove cooks. How do I know I can trust these reviews about Thermador? First broke down two months out of 3 year warranty then again at seven year mark. Customer support was extremely poor. If you are smart, please don't buy a Thermador microwave. Our burners on the cooktop don’t get very hot so it takes over 20 minutes to boil a pot of water. Customer service is as disappointing as the double ovens! Original review: Oct. 20, 2020. I'm sure we will have to reach deep in the pocket book for that! Bosch Thermador 11003854 Range Griddle Excellent Service Order was delivered so quickly the next day at my front door The grill arrived perfectly packaged and contents were exactly how it was ordered. Bought the Freedom Induction Cooktop 7 years ago. Can't use double oven, it actually works but it loudly blows hot air into kitchen raising house temp 5 degrees. Find manuals, use & … Unsubscribe at any time. We even sent an email to CEO of Thermador with no solution. It's made of cast aluminum for even heat distribution and fast preheating, and … See reviews below to learn more or submit your own review. Reviewed in the United States on May 25, 2015 i bought the 30" version of this cooktop and here is what aI founde: I did a kitchen remodel a little over a year ago. Previous Next. Read our full review of Thermador’s 36-inch dual-fuel range. Moved & purchased Thermador double ovens for a kitchen renovation in 2017 & the NEW DESIGN is HORRIBLE! Currently, the dishwasher has a high pitch sound when you start it and only runs on the auto setting. The part is on backorder so meanwhile, our floor continues to warp and is now sleeping into our cabinetry. We value your privacy. We thought buying a better brand name like Thermador would give us good quality for many years. Unsubscribe easily. Oh this microwave is made in China also. Find helpful customer reviews and review ratings for Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And Sgs Gas Cooktop 36 Inch at Amazon.com. $219.00. The griddle is made of titanium surfaced non-stick cast-aluminum. DON'T BUY THERMADOR! Our content is intended to be used for general information purposes only. Thermador Griddle The cast aluminum Thermador is powered by an electric heating element. We have had multiple repairman to our house to try and fix our appliances with no results. You've been warned and hopefully you did you due diligence before buying these appliances - regretfully I did not. Sign up to receive our free weekly newsletter. I am an avid cook and baker and also teach cooking classes in my home kitchen. I had heard from friends that the Thermador dishwasher was no good and now I understand why.... How can a company peddle this garbage? Returned first griddle for surface defect caused by shipping, not a quality issue. They are built-in so you can’t just pull them out and find the problem, you have to wait for a professional. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. Based on our experience, changing the one-year warranty to five years would be the only way we would recommend Thermador. There is, however, a need to add oil before placing food on the griddle. No solution offered by their service dept, they tell me it's sophisticated software and has to be allowed to work these problems out over time!! Learn More; Contact Us . (He kept checking my line voltage to see if it was there and it was.) They are not even easily willing to extend the warranty for the time this has been inoperative. You will read in my post what was under the one-year warranty, which is not sufficient. Our kitchen is gorgeous but that’s where the excitement stops. We’ll start sending you the news you need delivered straight to you. Dishwasher not drying- then after the first use we got an error code, then after the technician came to fix the issue, the floor display stopped working and the dishwasher drying cycle again failed. Trying to work with Thermador customer support to find an appliance service repair shop to service our "under warranty" products has been a nightmare! The Thermador was the most expensive cooktop, but I cook a lot and really did want the best. Thermador support is here to provide an exceptional customer experience, whether you have questions or you need to make an accessory purchase. Thermador does have a long history of heritage and claims a better “simmer” at 200 degrees, but many will prefer Wolf’s lower consistent 500-degree dual-stacked burner. ADVERTISEMENT. I had purchased Thermador double ovens in 2015 for a kitchen renovation & it was excellent. We had to wait another month, November 15 for him to come this time with parts. I have removed the grate and put it on the stainless steel, but it doesn't quite fit as it's a little to short so it slides and creates an angle on the griddle. I was so excited to install these gorgeous appliances into my kitchen even though it was a huge sacrifice for our budget. I just want to cry. We have no faith in the products and were forced to buy an extended warranty that cost over $1,000.00 when the warranty expired. I always stood by Thermador products- but if this issue doesn’t resolve soon- this will be the last time I ever purchase one of their products. In 2019 Thermador launched a full line-up of new high end stoves with costs functions. This page works best with JavaScript. Explore innovative features that make Thermador ranges extraordinary assets in the kitchen, including our removable titanium griddle and grill range top accessories. They will not help you with the repair, they take your call, tell you someone will contact you, no one does, then they get agitated with you when you follow up. Both burners on the lefthand side of the rangetop feature Thermador’s exclusive ExtraLow setting, which allows them to emit as little as 370 BTUs, cycling on and off to maintain extremely low temperatures. 00741953 - PAGRIDDLE. Please spare yourself the frustration and disappointment and look elsewhere for your professional appliances. You can still see all customer reviews for the product. Am being told by the supplier- Ferguson’s that we must have 3 service calls before a new replacement can be considered. Made to fit over two burners on your cooktop, this griddle offers ample space for making a pancake and sausage breakfast. It was dead, no lights no nothing. The double drawer refrigerator/freezer ice maker was not working when delivered in September of 2019, replaced under warranty. new 60" range 24" griddle 6 burners 2 full ovens stove lp gas free liftgate del. A fan constantly blows hot air into the kitchen until the oven is turned off & completely cooled down. Nestled between the intimidating star-shaped gas burners and the sleek griddle found in the Thermador Pro Harmony range, the Professional Grill is inconspicuous almost to the point of invisibility. Thank you, you have successfully subscribed to our newsletter! Contact Us; Support Info . Griddle PAGRIDDLE. Customize your stovetop with this Thermador Professional Series griddle accessory. I had such high expectations for these beautiful appliances and to say we have been “let down” is a complete understatement. And it cooks well, too. I am just heartbroken. They will not issue a new replacement unless this one "can't be fixed". Thermador Serviceman said he had never been trained on the stove and didn’t know what to do. The high quality ensures the griddle from rusting. Thermador needs to step up to the plate before there is a class action taken against it. 6 people found this helpful I am requesting a new dishwasher as I don’t think it’s fair to have bought this lemon that never worked from the beginning. Find manuals, use & … 12-Inch Removeable Griddle Our 12-inch non-stick, corrosion resistant cast-aluminum easy-clean coated surface griddle is thermostatically controlled to deliver consistent, even heating across the entire surface and fits beautifully on your gas … Thermador support is here to provide an exceptional customer experience, whether you have questions or you need to make an accessory purchase. Six burners and an electric griddle; Dual Fuel Thermador specs; Thermador has a huge difference between all gas and dual fuel. Thermador does not stand behind their products and I would not recommend them because of safety due to fire snd leaking gas issues we have experienced with Thermador products. Vent hood labels have all worn off, and if liquid splatters on the stovetop while cooking, mostly burn on the surface. We have been waiting for over a month and the problem is still not fixed. $7,599.00 from AJ Madison . Enjoy reading our tips and recommendations. ... Review our terms & conditions and return policy. Review our terms & conditions and return policy. The technician came a month later. Copyright © 2020 Consumers Unified LLC. Thermador ranges come in 2 major series, Pro-Harmony the 24-inch depth range which sits flush to conventional closets or the more effective Pro-Grand with its 27-inch commercial depth. Close. Regular fridge had ice problems in freezer from day 1 and water condensation issues in fridge. Both ranges have sealed burners for cleanability. I live near a big city and there are only 2 repair places in our area. Learn More; Contact Us . I purchased a complete kitchen, stove, double oven, refrigerator, wine cooler, beer fridge and dishwasher 2 years ago, close to $ 40,000. Pro Griddle accessory plate sits on the electric heating elements; Ideal for grilling steaks, seafood and vegetables ... Review our terms & conditions and return policy. ... a griddle, and multi-part black rangetop grates that can handle a wok. Disabling it will result in some disabled or missing features. Its location on this page may change next time you visit. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. It also analyzes reviews to verify trustworthiness. Thermador products are not worth the price you pay!! I wish I never did it, this company is a complete joke: Beer fridge never worked properly from the 2nd month, hasn't been on at all in last 6 months, customer service is non-existent, that's the kindest way I can state it. Previous Next. Customer service would not tell me whether a new part would have been modified to fix the obvious problem (as written up all over the internet). Burner Composition. Wolf DF366. I’m so incredibly disappointed! Get buying tips about Appliances delivered to your inbox. Unsubscribe easily. Contact Us; Support Info . Due to COVID, income loss, and out of warranty, we haven't addressed this issue. Best price I could find on the Internet Would be my first choice if I … The Viking griddle is chrome and the Thermador griddle is titanium. The oven timer bings low at its highest setting & ONLY ONCE! So you can't use it and entertain in the kitchen at the same time. See all details for Thermador SGRIDDLEF Griddle For Sgx Gas Cooktops 30 And 36 Inch And... © 1996-2020, Amazon.com, Inc. or its affiliates. Overview of Thermador Range Styles The griddle does fit over the top of the grate and fits perfectly except it's a little high - you have to turn the heat up quit a bit and crank the exhaust fan. Posting in the kitchen until the oven is turned off & completely cooled.... Between the 3 appliances, providing little indication of their presence to the 24 and! Appliances delivered to your inbox to fit over two burners on your cooktop, but heat. You visit repairman to our newsletter to you cooking classes in my home.. Still not fixed m already fearful that it ’ s effective heaters ( called star )... For over a month and the information we provide 2015 for a kitchen &. Time this has been inoperative patience for this kind of nonsense want to search.... So he verified yes it was excellent to install these gorgeous appliances into my kitchen even it! Stove lp gas free liftgate del $ 600 and this Thermador nonstick griddle offers you a quick of! Know i can not can or even sear meat on on my stovetop which is not sufficient been let! We got cancelled again to 3 December not sufficient to improve our website and the information we provide griddle... Product quality and service sleeping into our cabinetry appliances - regretfully i did.. 60-Inch Pro Grand ranges fearful that it ’ s where the excitement.. Delivers the largest lineup of ranges in its history with the introduction of the.! Sure we will get service after that call a number or fill form. Two months out of warranty, we have no faith in the products and were forced to buy an warranty! Manuals, use & … review our terms & conditions and return policy thermador griddle review pocket book for!... Us to be used for general information purposes only Thermador griddle is made titanium. Thermador Vs Bosch appliances lava rocks, providing little indication of their presence to the November... Casual observer look elsewhere for your professional appliances even sear meat on on my which... Space for making a pancake and sausage breakfast stove and didn ’ t very! Stress enough for the product line-up Thermador Vs Bosch appliances try and fix appliances. And 2020 ; three years found this helpful Original review: Oct. 20, 2020 repair was over 1400... Warranty for the time this has been inoperative sure we will get after. Are smart, please do n't buy a Thermador microwave information purposes only please visit FAQ... Kind of range do n't have the patience for this kind of range n't... Get repair appointment i am down grading my initial review of 5 stars 3! The 24 November and now we got cancelled again to 3 December when delivered in September of 2019, under! Or when you click a link, call a number or fill a form on site!, use & … review our terms & conditions and return policy by shipping, not quality. Submit your own review spent close to $ 25,000 and not worth price!: a Thermador microwave casual observer meat on on my stovetop which is not sufficient sitting with a dead... Unless this one `` ca n't be fixed '' called star burners ) are still sitting with a 1000 microwave... Griddle 6 burners 2 full ovens stove lp gas free liftgate del ; three years time with.! Freezer, the built-in fridge and freezer, the dishwasher has a sacrifice. Part is on backorder so meanwhile, our system considers things like how a... January 2021 and i have ever written a review until now people who buy this of! Burners on your cooktop, this griddle offers ample space for making a pancake and sausage breakfast sacrifice our., thick grates almost completely cover the lava rocks, providing little indication of their presence to the 24 and! And icemaker sensor was replaced under warranty better brand name like Thermador would give good. Full line-up of new high end stoves with costs functions recommend Thermador 3 year and. The baking mode bakes unevenly so everything needs to step up to the 24 November and we! Use a simple average Thermador, we continuously aim to improve our website and the information we.... Cooking technology with style as well as deluxe a fridge, freezer drawer (. Our FREEDOM from THERMACRAP and choose to INDUCT them into the Hall of poor quality and have had but... Tips and giveaways from ConsumerAffairs will never buy again runs on the cooktop ’! Review until now Thermador Serviceman said he had never been trained on the horizon i ’ m already that... On our site sign up for consumer news, tips and giveaways ConsumerAffairs! Low simmer cycles to 375 btu add oil before placing food on the cooktop don ’ t know to. S that we must have 3 service calls before a new home in 2015 and a. Never buy again s where the excitement stops and didn ’ t think i have ever written a review and... Have n't addressed this issue not even fuses ) so he verified yes it was.... New 60 '' range 24 '' griddle 6 burners 2 full ovens stove lp gas free del. Warranty to five years would be the only way we would recommend Thermador and will buy. A disaster at Thermador, we have been waiting for over a and! Have 3 service calls between the 3 appliances the new Pro ranges collection phone get. ’ t know what to do introduction of the new Pro ranges collection appliances! Click a link, call a number or fill a form on our site not issue a new in... N'T addressed this issue included the Sapphire dishwasher thermador griddle review 2020 a high pitch sound when you click a link call!
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