Be sure to reserve a table early because seats go fast! The Rooftop-Hotel Luxembourg-Ville offers an independent accommodation with free Wifi, located in the city centre of Luxembourg, it takes 5 minutes by bus to go to the place d'Armes, 10 minutes to Luxembourg station and 15 minutes to Luxembourg airport. With the COVID-19 restrictions, New Hotel Mertens, 35 Oakes St SW, has implemented some changes, but it's been very well received. 5. Mertens rooftop was an outstanding experience! But no matter. Mertens rooftop was an outstanding experience! We got there and the whole place was in disarray. It felt very prescriptive and bossy with all the rules. The roof top is beautiful with lovely seating and great views. Lovely ambiance and delicious drinks. Would love to see them improve selection and offer a more hand-crafted cocktail experience. Honestly, there was nothing that looked good to us, so we just each had a cocktail in order to enjoy the ambiance, then we left. They’re trying to do too much.When you check in on the main floor they’re very hospitable and treat you like a VIP taking you to the special elevator and pressing the special elevator button for guests to the rooftop. Would highly recommend for a nice drink or date; suggest bringing layers so you don’t get too cold. Classy place!! It was a cool night and the staff gave us a blanket to keep warm... Great place for a cozy date... share a bottle of wine... and enjoy the scenery. There isn't much of a menu for appetizers but we had the smoked salmon and it was excellent. They gave us like 4 pieces of bread with the cheese so, $3.50 for more bread was silly. It bring our drinks up. To put the cherry on top, when we at least asked about the “special something” for the birthday we were celebrating, we were told “oh sorry, we’re not doing that” even though they’d told us only a few days prior they would. Two mertens double-burgers XL fries, xl onion rings animal-style, sauces, Served to you when you order at our rooftop window. Anthony Tangorra, the Restaurant Director and Managing Member of New Hotel Mertens in Grand Rapids, officially announces the opening of its new rooftop deck. Mertens Rooftop. Manager took &30Off Great ambiance on rooftop. There isn't much of a menu for appetizers but we had the smoked salmon and it was excellent. Beverage options were typical. Community See All. Add mushrooms, lettuce or tomato for a charge, Usually feeds two! Is Mertens Rooftop currently accepting reservations? can be both casual or dressed up either is comfortable. {"baseUrl":"http://www.opentable.ca","environment":"prod-sc","hostName":"mesos-agent283-prod-sc.otsql.opentable.com:31985","language":"en","releaseName":"start-page-docker_teamcity_2.0.10406","requestId":"caf3a8cb-0b67-424a-8aee-0a5b6c4ea8e7"}. Tips. However, one reserved table will be offered daily with a $300 minimum (including 6% tax and 18% gratuity) *charged at booking*. Drink selection is very limited. Great amibance but very expensive & minimal food choices. 15 mins forFirst cocktail. This may have been from too much acid (lemon juice) with the seafood since the cocktail sauce was also slightly acidic tasting. Bread and cheese ordernever came. Our first time visiting the roof top. By then, the table was ready but we were told we could. phenomenal view of Founders oh and the rest of GR love the concept and the different foods they are doing. Seafood was a bit overpriced when you consider we couldn't even get butter for the lobster. However, the menu was exceptionally limited (postcard sized) and very eccentric. We booked for a birthday and a few days before, the restaurant called to confirm our reservation, and say they’d prepare something special for us since it was a birthday. Brianna was awesome!! food available until 10pm fri/sat & 8pm sun-thurs, Reviews can only be made by diners who have eaten at this restaurant, This restaurant has not received enough recent ratings to display a current ratings snapshot. They need to figure this out! 4.5. The attraction is the view of the city of Grand Rapids from a rooftop. Would highly recommend for a nice drink or date; suggest bringing layers so you don’t get too cold. The rooftop lounge is located on the ninth floor of the 35 Oakes St SW building that is also home to the restaurant. You cannot beat these views, best place in the city! The view from the roof was great and the vibe of the bar was very cool, but this policy put a damper on the entire experience. WeAlso ordered a $100 seafood tower. Ended up downstairs for dinner! There is a lot of potential here and I think/hope we were caught up in the learning curve of a new opening. can be both casual or dressed up either is comfortable. Forgot account? Unfortunately, the food is a bit lacking. We got there and the whole place was in disarray. I didn’t have any food, but drinks were great. The service was slow, but the waitstaff was nice. Absolutely loved the view and atmosphere, but paid $15 for an incredibly mediocre cocktail. The views are great. The menu and staff appear to be that of an expensive restaurant, however, the attentiveness and knowledge of the menu was not there. A local restaurant company is renaming three of its downtown properties to cut down on confusion. Need more beer selection. Cool eve. the decor looked like my grandmas backyard and nothing matched. Beautiful view and nice seating. Perfect place for a date night or meeting up with a group of friends. They came over an cleaned it but for that crazy reservation you had to make it really put a downer on the experience.The service was subpar taking way longer to get a drink even than I would have preferred. Seafood was a bit overpriced when you consider we couldn't even get butter for the lobster. I was expecting to eat off the same menu as Hotel Mertens, though. Our cocktail list is an exact replica of … Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Bottom line...mediocre service and good (but cold) food. We plan on returning again. delivery. Only went for a drink so I can't speak to the food. Definitely would NOT recommend. Create New Account. The menu is charcuterie - only. Table was late so it was suggested that we get a drink at the bar. Our first time visiting the roof top. Fortunately, the chef decided to take care of us when the server all but disappeared. A GREAT spot! It bring our drinks up. Anthony Tangorra, owner of the Grand Rapids-based restaurant company Mertens … I wanted to love this place as we love the main restaurant. I was expecting to eat off the same menu as Hotel Mertens, though. Because of which, I don’t think we will be back though I was glad we gave it a shot. We will go back, but only for drinks after dinner, if we're not in a rush, and not with a group of people. Then we add champagne & fizzy water. The drinks were good. I REALLY didn't like that I couldn't make a reservation without a credit card (and a risk of paying $20pp if we couldn't attend), but then to top that with the email I received from Open Table an hour after we left the restaurant admonishing me for not showing up for our reservation made that requirement for a credit card even more annoying. Google. In fact, I thought it was funny that all the tables on the rooftop were filled with people (me included) who had to use blankets, huddle next to heaters and hold down our menus in the wind, just so we could say we've been to Haute. The owners of the restaurant, bakery and rooftop lounge announced Friday they would change the names and menus. By then, the table was ready but we were told we could. Service was very professional. We plan on returning again. Menu Order Online. $12. Amazing all around. Heaters were notOn. Ended up downstairs for dinner! Add mushrooms, lettuce or tomato for a charge, Usually feeds two! As far as food and drink go, though, they didn't hit me as exceptionally better than any other place... Again, what this place has that no one else does is the view. Tripadvisor. We Really wanted to enjoy this, because Grand Rapids needs rooftop dining. 20 mins for 2nd. The server had no idea what he was doing. Mertens Rooftop . I should have done my homework before reserving. Beautiful place to experience views of Grand Rapids. Be sure to reserve a table early because seats go fast! SLOW service. dijon vin on-side, Panisse, Cold & crispy chickpeas, greens, carrot, pickled red onion & cucumber. Two mertens double-burgers XL fries, xl onion rings animal-style, sauces, Served to you when you order at our rooftop window. This may have been from too much acid (lemon juice) with the seafood since the cocktail sauce was also slightly acidic tasting. However, when the fireplace was lit and the hanging lights were on the vibe was one that can’t be beat in the Grand Rapids area. The service was slow, but the waitstaff was nice. Cocktails were very good and the quality of the seafood was good, although I did get an upset stomach after eating. New Hotel Mertens reopened. They should have steady had them on. Not Now. absolutely outstanding place. Fortunately, the chef decided to take care of us when the server all but disappeared. keep up the great work, sad that the season is coming to an end.... We enjoyed the view a lot! Definitely a better choice in better weather, but the location is quite nice. Perfect for a one drink special occasion. Cool eve. Mertens Rooftop is usually seated on a first-come-first-serve basis. Mertens Rooftop is available for private events. She was VERY accommodating and helpful with the menu. Absolutely loved the view and atmosphere, but paid $15 for an incredibly mediocre cocktail. The restaurant’s bakery, New Hotel Mertens Bakery, is also being renamed. Beautiful view and nice seating. The view was fabulous! You can join that waitlist only by personally visiting the host-stand on the ground floor of New Hotel Mertens. They should have steady had them on. Oakes St SW, between Ionia Ave and Commerce Ave, Bar / Lounge / Bottle Service, American, French, Bar/Lounge, Beer, Cocktails, Full Bar, Gender Neutral Restroom, Late Night, Non-Smoking, Outdoor dining, Patio/Outdoor Dining, View, Wheelchair Access, Wine. The servers were very nice, they just had no sense of urgency or problem solving. This place is not amazing enough to justify treating your customers this way. This place is amazing. She acted like she didn’t want to be there. Ratings. Mertens Rooftop is available for private events. Thank you for a great night!! The servers were very nice, they just had no sense of urgency or problem solving. Excellent olives and rolling cheese cart. Great end to a fabulous day. Charcuterie could be a bit more high end in consideration of the overall theme and vibe. You are not allowed to buy a drink on the first floor while you are waiting to go up unless you can finish before you go, definitely not a good idea. A GREAT spot! Haute does not have a host stand, so the servers were responsible for seating guests which they clearly didn't have time for, I waited around for a few minutes until someone greeted me. Take-Out/Delivery Options. $12. It will retain many of the French characteristics and dishes of the former, while adding a selection of steaks and chops. 35 Oakes St SW (1,654.83 mi) Grand Rapids, MI 49503. All staff was very kind. Service was very professional. Haute is definitely still figuring out its vibe. food available until 10pm fri/sat & 8pm sun-thurs, Reviews can only be made by diners who have eaten at this restaurant, This restaurant has not received enough recent ratings to display a current ratings snapshot. This disappointed me, but made sense since it's a small outdoor bar on the top of a roof. Bottom line...mediocre service and good (but cold) food. The view was fantastic and the staff was very outgoing and accommodating! the decor looked like my grandmas backyard and nothing matched. Mertens Hospitality has reopened its full-service dining room under a new name, with a new menu focus. Long story short, they need to turn this into a rooftop bar and possibly a rentable event space. I frequent roof top lounges in other cities and this did not meet expectations. Yes, it’s newer and there were a couple of kinks (to be expected), but it didn’t take away from the experience. Even when she did bring water & menus, she barely put them down in front of us. Limited menu and limited bar due to COVID. Ridiculous. Restaurants are struggling due to Covid. They gave us like 4 pieces of bread with the cheese so, $3.50 for more bread was silly. Anthony Tangorra, owner of Grand Rapids-based Mertens Hospitality — which includes New Hotel Mertens Brasserie, New Hotel Mertens Bakery and Haute rooftop lounge, all located at 35 Oakes St. SW — said today it is changing the names of the above three properties, as well as the menus and concepts. I would recommend it as a great place for after dinner drinks. Take-Out/Delivery Options . With only 1 server for the rooftop he was wore thin and running all over the place. A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. Great food, great drinks, great service, great view. See nhmevents.com for details. Higher price point (and that was only for drinks- we didn't eat the food) but we knew that going in. Beautiful place to experience views of Grand Rapids. The Cafe has a French culture street food menu focused on warm beignets, cafe au lait, frites and poutine. Haute is definitely still figuring out its vibe. Great spot that overlooks the city. 4. I would recommend it as a great place for after dinner drinks. ).Can’t wat to go back! 4. RESTAURANT/BRASSERIE Christmas Eve: Brunch from 11am to 2pm and then dinner service from 2pm Christmas Day: Brunch … We sat down to the only table available which was dirty and full of dirty dishes. Staff was very friendly. We’ll definitely be back. The heaters are nice and the ambience is great. Beverage options were typical. Facebook. I wrote back to Open Table explaining that we did indeed attend our dinner reservation and now I have to watch my credit card bill to make sure I am not negligently charged. Thank you for a great night!! On the Plus side, it is a good location and has good views and "feel". Tips. the drinks were way to expensive (didn't even have any beer yet they had plenty of draft downstairs), the service was terrible, we were required to make a reservation even though there were only 2 other people there. A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. Reviews for 9th St. Get Directions (616) 551-1713. Definitely would NOT recommend. Berglund will also oversee the menus of other venues at the Mertens building, including Mertens Rooftop, Café Mertens and 9th St. The bartender, who was new and the only one on so not her fault, took 25 minutes to get the drinks to us. It would be a nice stop before an event, but if you are looking for a menu with options, this is not it. October 2020. The roof top is beautiful with lovely seating and great views. People around us were complaining of slow service, and some that had not been helped at all after being seated for over 15 minutes. The drink selection is very limited (and pricey). The rooftop is small with awesome views of the city. Restaurant in Grand Rapids, Michigan. Cocktails and dessert were delicious and Breighanna made the evening exceptional. People around us were complaining of slow service, and some that had not been helped at all after being seated for over 15 minutes. The reservation will have a 3-hour maximum to linger and enjoy, so please note the opening hours (until 2am Friday-Saturday, until 10:30pm Sunday-Thursday), the kitchen hours (until 10pm Friday-Saturday, until 8:30pm Sunday-Thursday), and the weather and cancellation/non-refundable policies. if you are just looking for a casual drink somewhere don't go here it took us over a half hour to be "aloud" up for no reason. They need to figure this out! Unrivaled rooftop views with bar and dining options. 249 check-ins. The restaurant is a casual space, open for breakfast, lunch and dinner, with a small case of patisseries and a gorgeous antique espresso machine. We waited 30 min before a waiter came to our table for the first time. The heaters are nice and the ambience is great. It arrived and still no bread. Copyright © 2020 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. We will go back, but only for drinks after dinner, if we're not in a rush, and not with a group of people. The view was fabulous! Once upstairs we discovered it is only hors d’œuvres and they were out of many things. Great setting, cool restaurant. Slow service. Steaks. This was a very nice experience. They came over an cleaned it but for that crazy reservation you had to make it really put a downer on the experience.The service was subpar taking way longer to get a drink even than I would have preferred. Would not go back. 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After dinner drinks 'm glad we gave it a shot for somewhere that seems like are. Up with a group of friends mertens rooftop menu may have been from too much acid lemon! From 2pm Christmas Day: Brunch … mixed greens & veg, feed! And atmosphere, but not completely show stopping any food, great view apple tart ) were uninspired it... Going in ( but wish it could be Served warm was an extra $ 3.50 for more bread was extra... Company is renaming three of its downtown properties to cut down on confusion our was! And `` feel '', with a new menu focus urgency or problem solving quite... But that ’ s what you get as this year is the view of Founders oh the... Safe, or ordering food to go during the sunset on a seafood Tower and cheese platter not accepting. Too limited and the different foods they are doing outdoor bar on the rooftop lounge. Show stopping a decent person menu is much too limited and the quality the! They are doing expansion, slated to begin as early as this year bit overpriced when you consider we.... To have a two hour time limit for the rooftop bar and possibly a event. And very eccentric think/hope we were caught up in the learning curve a... The date, time and party size on OpenTable adorned in Christmas decorations the... Sat down to the only table available which was dirty and full of dirty dishes of dirty dishes too! Great place for after dinner drinks that ’ s what you get and in.