However, perhaps if you try calibrating your Cameo by doing a Print-and-Cut. Uninstall the studio program, then reinstall, what operating system are you using? You should check this frequently, because it will make the difference between clean cuts and wanting to pull your hair out! I’ve been using the same blade for a year, now. I have been searching and searching and you two seem to be the only ones experiencing this as well…. LOL. I’ve done a few cuts on 12X12 80 card stock and about 5 cuts on regualr scrapbook paper, and the blade is already scratching up the paper. 1) close the Silhouette Studio app Then, turn your computer and Cameo back on. Silhouette.exe stopped working. In an emergency, just hit the OFF button and then turn it back on (I’ve had to do this a few times). They have horrible customer support hours for something technology related. Well, blade #4 came today, and I get the same results. I got the idea after watching a TV story thread involving malicious computer code that only activated when the computer was turned on the second time. To begin, the Cameo comes with the rollers set at 13″–the cutting mat has a 12″ grid, and a half-inch on each side for the rollers to grip. very upset and cannot find the reason…. Here’s all you need to know: –Once you have imported the image you wish to use, click on the Registration Marks icon–it’s at the top right corner and looks like three photo corners. Any thoughts? 54 Mistakes Etsy Sellers Make (And How to Fix Them) 1200 Blog Post Ideas. The other parts have no cuts at all. When your mat is lined up correctly, you shouldn’t have any problems. Thanks for the fix!!!!! I assure you, I’m not! We are moving on January 3 and it has been pretty hectic here, with Christmas, two birthdays, packing and everything else that goes with moving. I’ve bought a new blade, uninstalled V3 and am now using Legacy version. I wish I could help, but I’m really at a loss. in cut settings, I selected NO CUT and also selected the sketch pen. Now, the entire blade is jutting out and refusing to retract even on the grey cap. I am sure you or someone could help me without me having to re-install the OS X again. It looks so simple in the videos, right? I’ll keep a check on here to see if you get any helpful answers! i have spent so much money on this machine and supplies, I was so excited and now I am ready to return it in an urn! I did so and everything is working perfectly. Removing the Folders associated with Silhouette Studio: It will be a while before I try the new version again, too. Please help me….My right roller was moved over to the left. 2–is it only with .svg files, or are you seeing the same problem with Silhouette (.sil) files? Thanks!!!! Thanks, so much for dropping by!! . Please say yes, please say yes. , Hello- I have just purchased this machine and ready to scream. My cameo stopped mid job and said complete and to unload and then when i went to re start it the studio froze so I unplugged the USB that conects machine to laptop and it was fine however everytime i plug my machine in to cut a design it stops responding and will not work . There I can enter fractions of an inch. Definitely start by using a blade setting of 1 when you are cutting copy paper. We need to determine whether you have a bad image or if the Silhouette is causing the problem. Let us know if you have any continued concerns after following these steps to manually update the firmware. Went to power it on this morning and it won’t turn on. It worked like a charm for almost six full weeks, then, suddenly, it quit cutting corners. Bookmarked. I would strongly recommend that you put your vinyl on the cutting mat to ensure it stays straight and you get the end result you’re hoping for. Oh, you must be ready to tear your hair out!!! If this is the case, we’ll have to check for possible mouse settings within Silhouette Studio. I just wanted to be sure!! It could be in the middle of the word, at the end…you just never know. I am cutting vinyl for transfers. I have silhouette cameo and gets stuck on initializing library I’m on windows 8 !!! 4. It’s not a mouse setting, because you’re not having the problem with old documents. Shop at Etsy; Online Store; Graphic Design Resources; ECOURSES; Ebooks. When the blue handle is in the down position, it allows you to slide the white roller toward the left so you can smaller sized media. When I try to recover my library, it says I need to open my studio software (it already is open). Be firm with them…you know what they say, “the squeaky wheel gets the grease.”. I was having the same problems with them going away when I would click weld. Hi, I recently purchased the silhouette cameo and I’ve had many of the same problems listed here. I’ve checked the cut option, and its on cut edge which is what I want but it just wont let me cut. I also need a It really is easy, and if you have two cutting mats, like I do, it’s a quick job, even when doing 50 or more. My machine is doing the same thing as Traci said. It also went outside of the A4 size too and marked the cutting mat – any ideas? The left edge of your mat should be even with the short line. Just in case anyone else has lost their original disc! I still use mine for quick cuts like circles and borders. Gloria, Thank you a bunch for sharing this with all of us you really We suggest calling HP because this issue resides from your computer itself. its now fixed and no more zooming out!!! Thanks soooo much! If my computer goes into sleep mode during a long cut, the silhouette cameo will stop and read “unload” even though only part of it was actually cut. It’s the first trouble-shooting step and often all you need to get back on track. that I believe may be able to help. Hope this helps. And sunny greetings… I’m trying to figure out how to do that, because it’s a little bit different from a regular print-and-cut. Thank you in anticipation of a reply. I hope this helps. Hope that helps. I’ve tried several adjustments to the cut settings. Few years ago if you called you got a person to help. i don’t need this sticky “back side” at all. Wrap it under the roller prongs around the groove a few times.. then twist the roller and it should move over the floss and got unstuck.. THANK THANK! I suspect a manufacturing defect, as the cutter, otherwise, turns on, allows touch pad control, but is not detectable by WIndows, hence, is basically a useless (except as a doorstop) device.. Absolute Disaster Horrible Nightmare is name of this machine. Good luck!! I’m having the same issue. The replacement is every bit as bad. Re-installation: I’m bugged because I need it for certain projects so hopefully its just OPERATION ERROR??? Now comes the important part—click on TRACE OUTER EDGE…and that’s it!! :o), Hi, ), but I found out that if I uninstalled the Cameo, let my computer restart, and when it “found new hardware”, it automatically searched for and found the needed drivers. Hi, my machine was working good. One last thing. Hope this can help as well. I ensure that my designs are well away from the edge, and completely within the red square area in the preview page. If, after trying these potential solutions, you are still having the same problem, call the Silhouette America support team. You are probably doing everything right, so don’t don’t let them make you feel bad. Thanks for the tips. SAME THING HAPPENED TO ME. Everything looks fine on screen, and the top of the file everything cuts correctly, but the further the rollers advance, the more offset my cuts are at the bottom of the page. PLEASE! I only use about once a week. It is so great when we share our knowledge!! So it causes the blade to drag, because its cutting so thin, thus causing the image to become ruined. Worked for 3 weeks, now this!!!! I have a newer version of Design Edition (v3.8.64) and I am having the same issue...the down arrow zooms out rather than nudging the selection down. I hope to hear good news from you, soon!! Now my new Silhouette Studio (the Designer Plus version which i just forked out for, thinking a new version would clean up any corruption and make it work properly, sprang into action and asked me if I wanted to open an app that had been downloaded from the internet. I’M SO FRUSTRATED WITH MY CAMEO but I want to LEARN how to use it better. The machine arrived and after seven hours all I ended up with were two frayed designs and after these, a gazillion ‘error – registration failed’ messages, despite having done everything right. . 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