Comcast customers can drop off equipment as-is – no box or packaging required. and what happens if i don't return cable box to comcast? Vizio or Philips TV? You’ll be charged for every piece of equipment you don't return. So you downgraded so there's no point in keeping it. How long do you have to return Comcast equipment? if i send one back, will they know about the other one?/. As I paid £49 for the box, can you please What does it do? Our team at the Xfinity Store will provide you with a receipt confirming your return details. Comcast has a history of sending messages to people when they don't apply to them. Also, can you drop off Comcast equipment at any location? For the ongoing fee to be removed (or to cancel my account), I will need to return the box or face a fine of $300. Even if you can figure out how to return a leased phone, they still bill you for it. Get the speeds you need with Xfinity internet Xfinity offers some of the fastest home internet speeds available with speeds up to 2,000 Mbps in select areas. Call us at 1-800-XFINITY to place an order, ask questions or schedule a professional installation. Advertisement Hide When Comcast calls you, ask if this is the department that can cancel your request. After this period expires late fees can accumulate at an alarming rate, depending on the company. For example, if you didn't return a Sky Q 2TB box, two Sky Q Mini boxes and a Sky Q Hub, you would be charged £270 in total. Finance writer Libby Kane offers a simple solution: pay someone to do it for you. Simply Mamá Cooks Recommended for you If you live in the country, they might not be willing to give you service without a contract at all. And the company will charge you until you bring it back. You can package it with your phone and internet service to get a reduction on all three . It’s also a tale of how Comcast has increased their gateway rental fee to a whopping $14 per month ($15/month for the “xFi advantage) over the last few years to turn it into a profitable revenue stream for the company. What kind of glass do you serve sangria in? loads of those calls get a greater physically powerful priority than typical difficulty calls so somebody could come out the comparable day or the subsequent finding on once you call. in case you call Comcast they could examine the line record to work out in the adventure that your highway is on it. TV approx 10 years old. I'm interested in this not just for the savings, but because the Comcast Business modems seem to need replacement every 4 months. Priority shipping takes one to two days (excluding Sundays and holidays) from the time of your move request. Activate Your Gateway or Modem. Transfer Your Xfinity Services When You Move. Click to see full answer. The agency will attempt to collect the money for the unreturned equipment. Fortunately, renting equipment isn’t a daunting process if you know what information you need to gather and communicate, and what questions to ask. If you just send one back will they know about the other one? For exchanges, please visit a store or call us at 1-800-xfinity. Some area's don't have docsis 3.1 in there area ... now Comcast tells me my equipment is not good enough At least it wasn't … It will go against your credit score if not paid in a timely manner or not paid at all. Also if you are staying with them they will keep calling you about the cable box. HD channels won't work without the cable box? The wires/remotes the customer can keep if they really want. ANSWERED: How to upgrade your devices when you receive an upgrade letter from us? Comcast has teamed up with The UPS Store to offer convenient and free equipment returns at more than 4,400 The UPS Store locations. What he stated, its called an Audit, the cable agencies have a legal perfect to try this to circumvent cable robbery and leakage. This is surprisingly easy part of working with Comcast. I also requested and received a hard copy receipt, signed by a Comcast technician, verifying that I properly returned all of their equipment. To complete your move, you'll need to verify your account details, confirm your move dates, and provide your new address. If your household doesn't need quite that much bandwidth, consider other Xfinity internet-only plans with download speeds ranging from 15 to 1,000 Mbps. Can you connect a LG sounds to an old Samsung TV. Find out where to drop off the equipment. You will still get them but not in high definition. This is federal law, and even if Title II was repelead. Shouldn't be much of a decision. Let us help you transfer your Xfinity services to a new address. Years ago when I was managing a few rentals I received notice from one of my tenants that she was moving. Optimum recommends dropping the box off at a FedEx office or authorized FedEx location, including Walgreens. Although you can keep your Xfinity Mobile service without having Xfinity Internet, Xfinity Voice, or Xfinity TV, you cannot add new lines to your Xfinity Mobile account. They will disconnect you rather quickly if you do not pay your bill, if you don't pay they will send you a couple bills, then bill you for equipment if not returned then they will put you into collections. When you sign up for Internet service, many providers will offer you a cheaper price if you sign a 1–2 year contract. There's a possibility you might get some HD channels via your TV's QAM tuner if it has one, but that's another long story. It will go against your credit score if not paid in a timely manner or not paid at all. Get started online or by visiting your nearest Xfinity Store. The agency will attempt to collect the money for the unreturned equipment . For returns, you can visit an Xfinity Store or a UPS Store (No prepaid label is required - just head to a UPS Store and they will handle the rest.) Can you return Verizon equipment to any store? In fact, you may already have most, if not Picking up, returning or exchanging your Comcast equipment. If you don't return the equipment Comcast will evetually turn the matter over to a collection agency. Also if you don't return the cable box you will have to pay for it and if you don't it will go against your credit report. won't hd channels not work anymore if i take out the cable box? Then Free Cable box! Also, i have another question< PLEASE SOMEONE ANSWER... when they were telling me i had to send it back, they were like "ok we are sending you one box to put the cable stuff in" and im like "oh um i have two cable boxes" and they are like "oh we have written here that u have one" and im like "uh.. oh i think we have two yeah?" This is particularly true for TV bundle customers, since the best TV pricing usually comes with a contract. Locate your local UPS Store here. (HD, not just digital.). This is something you’ll want to ask before you rent. I opened a new Comcast account in Jacksonville. you feel guilty.................and should. Can you pick up Comcast self install kit? The cable box was for your higher channel package & hd channel capability. Saying it is technically mandatory for you to use comcast's equipment just to get you to rent it, I'm pretty sure that could violate parts of the uniform commercial code, but let's just say the tech's don't know any better. Most rental companies give you at least a 30-minute grace period to return your car. Wait for Your Gateway or Modem to be Ready. ¿Cuáles son los 10 mandamientos de la Biblia Reina Valera 1960? in case you loose service, you could call and make an appointment for a tech to return out and that they'll thoroughly examine your area. If you don't return the equipment Comcast will evetually turn the matter over to a collection agency. Does it help you see shows in HD? Only if (1) it's an HD box, and (2) you have subscribed to Comcast's HD channel package. Drop it off at a Customer Service Center or XFINITY Store. I tried calling Comcast and was able to talk to someone. I use verizon for my phone & internet & package it with direct tv. Keeping this in consideration, where do I return Comcast equipment? And one of the most annoying things about canceling cable is having to return the cable box in person. what happens? Send both back. You take time off to go to the facility, wait in line, and, even after your number is called, it can still be a pain. Find the cable outlet most centrally located in your home. Establish a Temporary Internet Connection. Just cable boxes/modems. Connect Your Gateway. That’s Whether you’re returning a modem, digital adaptors, or even a remote, Comcast will charge you if you don’t return it the way they want. regularly a observe is left on your door concerning leakage or audit. Also if you don't return the cable box you will have to pay for it and if you don't it will go against your credit report. Moving Your Xfinity Services Visit www.xfinity.com/moving and click Get Started. Classifying ISPs under Title II is a great thing, and requires that an ISP (Comcast) let you use your own equipment. When was the St Pancras Renaissance Hotel built? After the first full day of not returning the car, the company calls you and asks if there are any problems or misunderstandings. Xfinity Stores by Comcast are stocked with our full product lineup, including Xfinity Mobile, so you can try our services firsthand. Since you downgraded you lose the hd channels. If you're no longer paying for the service provided by either or both boxes, you have no reason to keep them. That's when I discovered I had a balance of over $1,300 for "equipment." Drop off your equipment at any Xfinity Store or Comcast Service Center. Click here to find a Customer Service Center near you. It will go against your credit score if not paid in a timely manner or not paid at all. How long does it take to move Xfinity service? Get your answers by asking now. The box is for on demand and hd and movie channels. Visit xfinity.com/equipmentupdate and follow the on-screen prompts to order new equipment. Learn more about the Limited Warranty for Xfinity xFi Pods. Still have questions? Contracts are worth considering if you plan to live at your address for at least two years. If you never return it I'm sure you'll have a giant bill sooner or later. The pricing is often dramatically lower, and some … You can purchase a new device for an existing line, however, you must pay for it in full — without Xfinity Internet, Xfinity Voice, or Xfinity TV, you are ineligible for device payment plans on Xfinity Mobile devices. Drop it off at the nearest UPS store. If possible in the future go with direct tv. How do you think about the answers? You have a 30-day time frame to return it and they don’t make it easy. After you return your equipment, it will be immediately removed from your account. It allows you to select specific digital channels from the hundreds that are incoming on your cable service. Refunds and refundable deposits According to the terms and service for For example, this customer ended up paying for the phone as the store wouldn’t allow them to return it. Follow the prompts to cancel service. Contract servicecan sometimes be a better deal in the long run. Unreturned equipment fees are the bane of any Comcast cord-cutter. Yes. I have called numerous times (on line for over an hour) and get same runaround to return the equipment yet no email or mail sent with return instructions and UPS store says wont accept because it cannot recognize the bar code. I don't even have any DTAs. They belong to Comcast (even if they don't know about one of them), and they've given you a cost-free way to return them. You can sign in to vote the answer. Connect to Your Home Network. What did the little girl see in the tv in poltergeist? All you do is arrange for them to pick it up and then not be in on the date agreed, They will soon get fed up with having to come around and you not being in. Comcast doesn't really keep track of them. I'll feedback your comments on The best way to get in touch is to call Comcast at 1-800-XFINITY (1-800-934-6489). Beside above, what equipment do I return to Xfinity? *Standard shipping generally takes three to five days (excluding Sundays and holidays) from the time of your move request. ? Drop it off at The UPS Store. The agency will attempt to collect the money for the unreturned equipment . U-verse TV or AT&T Internet - Drop the box off at an authorized UPS drop-off location. Comcast customers can drop off equipment … What happens if I dont return Comcast equipment? If you have Comcast (“Xfinity” these days) internet, this post will instruct you on 3 ways to get rid of your modem and router rental fee. Comcast has teamed up with The UPS Store locations across the country to accept Comcast equipment returns. If you don't return the equipment Comcast will evetually turn the matter over to a collection agency. If you have: DIRECTV or Fixed Wireless Internet - Drop it off at a post office or any FedEx location. Comcast really does not cut you much slack. Moreover, people don't want to pay Comcast for the modem, but I guarantee you everyone who remembers that they lost a modem will declare it with their insurance company. The email subject is "You need to return your kit", but the message content suggests that I don't actually have to, only that I might like to, in order to "help us become a greener company and protect the environment". How many letters are in the word Pneumonoultramicroscopicsilicovolcanoconiosis? .. they didnt even know we had two.. they ended up sending me two boxes though?? We are attempting to save you time and potentially money as if you return the equipment within 21 days of cancelling you WON'T be charged an equipment DNR (did not return) fee. If this reply helped you please use Accept solution to mark it as an Accepted Solution. If you don’t want this you can contact Comcast customer service to have the balance refunded to you and they will typically send a check which can take up to six weeks to be processed. If you don’t want to wait on the phone, that's a good option. © AskingLot.com LTD 2020 All Rights Reserved. If you don’t already have someone to operate it, the rental company may provide training for that particular piece of equipment. Where can I drop off old directv equipment? Cable companies don’t make it easy to quit. Hi @sirjamesp welcome back to the forum and thanks for our feedback about the letter about the return of your Youview box.What @Keith_Beddoe says is correct and they equipment is returned for recycling.You will not be charged. They will get Galit at you. (Comcast - it's a win for you too because you don't have to keep making housecalls) Re: How to bring your own equipment And this is all free for our customers. What is internal and external criticism of historical sources? Canceling Comcast’s Xfinity TV service and streaming your content can sound scary at first, with a ton of options and decisions to make, but we hope this guide will help you find out that cord cutting is surprisingly easy. Does anyone have a recommendation for over the air TV antennas? Dish network offers a similar package deal too. Comcast Corp. has already played with delivering cable service without a box. Returns are free and easy when you follow the instructions included with your Fios Return Kit provide by Verizon. In order to preemptively avoid Comcast's notorious "Unreturned Equipment" fees, I recorded myself properly giving Comcast ALL of their equipment when I closed my account. The agency will attempt to collect the money for the unreturned equipment. If you don’t return the equipment Comcast will evetually turn the matter over to a collection agency. Really, you don't even need those. 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Up, returning or exchanging your Comcast equipment 1-800-XFINITY to place an order, questions... Services visit www.xfinity.com/moving and click get Started online or by visiting your nearest Store. Does this cable box the country to Accept Comcast equipment Self-Install Kits available. Removed from your account details, confirm your move dates, and requires that ISP! Internet service to get your hd channels not work anymore if I take Style!