Cava Restaurant - Dinner and lunch menus featuring the finest and freshest ingredients that Connecticut has to offer (860) 628-2282 1615 West St., Southington, CT Desserts offered were only cakes - no variety and nothing special for the holiday. The $46 NY strip was chewy, fatty and lacked seasoning, garlic Parmesan potatoes were neither garlicky nor cheesy. In all my years of dining this has never happened to any of us. Manager would not stop by claiming he was too busy. With waiting to spot the server then waiting for the knife that was another 5 to 10 minutes. We informed them that we checked in already and were waiting for a text. Not a redo, and it was a special occassionMore, Beautiful decorations, Pricy food, Terrible customer service. ... Open for lunch and dinner Dress code: Casual Phone: +1 860-676-8855. She simply refolded the same napkins and fixed the silverware. Seafood, 0 MILES. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. America's Most Holiday Decorated Restaurant You'd be lucky to get a reservation here! He served us desert but did not provide any silverware. The Restaurant's Main Dining and Fire Place Rooms feature an elegant, old-world, yet modern design awash in neutral tones that are punctuated throughout by dark-finished millwork. Get quick answers from Cava Restaurant staff and past visitors. We had some wine while we waited for our dinners. We gave back our dessert without touching it and asked for the bill. We were so looking forward to this evening out. What is the attire? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Management should remember one very important thing, it takes years to build up a reputation and seconds to destroy it!! Our hotel offers a complimentary buffet featuring a selection of traditional and lighter options. The place was beautifully decorated for Christmas in several different themes. I called a day in advance to let them know I would be needing a highchair as when booking the reservation you could only book the number of people not specify the number of adults and children. Specialties: The rich flavors of Italy come to life at Cava Restaurant in Southington, where guests can dine on sumptuous pastas, 28-day aged beef steaks, and exceptional seafood dishes that are created with only the freshest seasonal⦠This made sense to us, so we happily returned to our car. We were not disappointed. The Manager never did stop by and apologize and the waiter along with the cleaning crew knew how wrong this was and how rude it was. Hotels with Complimentary Breakfast in Southington, American Restaurants with Outdoor Seating in Southington, Japanese Restaurants for Lunch in Southington, Restaurants for Group Dining in Southington, Restaurants for Special Occasions in Southington. We ate dinner slowly while enjoying our drinks. Cava Restaurant Fine Dining Italian The second one took a little longer. Sounds like a very detail-oriented process but it was well worth their effort. Wait staff is very polite and professional. He apologized but that did not make us feel any better. After all, it is the holidays, everyone is trying to get out of the house in this coronaviris era, and the place is probably the best decorated in the entire state. This was unacceptable and I told him so. Couldnt find 5 minutes in the 2 hours we were there. We went inside and waited another ten minutes for our table. Food was a little slow coming out but better than being rushed. The restaurant was beautiful and the food was delicious. The neutral palette continues into the sunny Sun Room which adjoins and extends the Fire Place Room via oversized French doors. Once the last person was done eating the table was cleared. What is absolutely unacceptable is that a family was given a table and then moved to another table. I will not be recommending this restaurant. Waitress was sweet People gather at the door and even though everybody had a mask on there was no social distancing whatsoever. He agreed and said no problem, after all it was only 8:15. Overall though, I really can't complain. Cava Southington's Rooftop Open Lunch & Dinner. It took so long to get our food. Needless to say we will never go back to this restaurant and will spread this story to anyone that asks us how we liked Cava. Once we were done with the appetizers we were served dinner within 5 minutes. ð¦ Cava Restaurant. Cava Mezze - DC, Casual Dining Greek cuisine. We told him we would order dessert but wanted to first have another drink and not to rush the dessert. If they were so worried about turning over the table then the kitchen shouldn’t take so long. Its all-white architectural design encourages an emphasis on nature, perfectly framing the surrounding trees, fields, and Southington Mountain. indeed following precautions to keep patrons and staff safe. The people touched the napkins, moved dishes, etc. May 1 at 4:09 AM In all my years of dining this has never happened to any of us. During the whole time at dinner I could hear the conversation at the next table. We had no problem with waiting because we understand things are far from normal right now. No social distancing at all. Cava Restaurant is an Italian restaurant in Southington, CT. Read reviews, view the menu and photos, and make bookings online for Cava Restaurant. The server said we would have to take all our stuff as the next party is here already awaiting our table. This room's substantial stone walls and granite-top bar add to the space's modern approach. I have no complaints in that regard. Honestly I would not order steak at $35 to $40 from this type of restaurant. Food was very good. Instead of owning up that our main courses took too long to come out. He told us the restaurant closed between 9:30 and 10:00 pm so we have plenty of time and to not worry about it. Related Videos. Note: your question will be posted publicly on the Questions & Answers page. Especially in these times with spending money on a dinner and actually eating in I am taken back by how my family was treated, lack of professionalism, and customer service provided. Everyone else that we encountered was equally as friendly as well. Worth the trip for this alone, and they score 5 points on style alone! This had nothing to do with the quality of the food, which we enjoyed, it had more to do with how we were treated. Yes, Folks were pretty casual and I wore jeans and a fleece. The daily additions to the menu, both appetizers and entrees are prepared daily by our executive chef based on the freshest market products. About 30 minutes taken away from us but couldn’t get granted 3 to 5 min to run to the other room quick. When we arrived we were seated however even with calling and upon arrival we still had to wait a good 10 minutes standing in front of our table for a highchair to arrive as I asked a random server if we could have one. View our holiday displays here. I thought it would be good for the restaurant to know in case they needed to make seating arrangements in advance. The food took long however the server apologized since another server took our dishes so they were remaking them. Diver scallop entree was more of an app portion and left me still hungry. Our waiter apologized for the long wait for our food. About 30 minutes taken away from us but couldn’t get granted 3 to 5 min to run to the other room quick. Was it really our servers fault?? Twenty minutes after our reservation time, we get a call asking if were going to show up for our dinner. Cava Restaurant in Southington, Connecticut, decorated its dining rooms for the holidays with themes inspired by "Harry Potter" and "Frozen." Within 5 minutes he came by and said the Manager asked him to box up our dessert and for us to leave since someone else has this table reserved. We had no problem with waiting because we understand things are far from normal right now. It was a great display for Christmas. We were shocked and offended and told him that was not acceptable and to serve us our desert. The Italian dishes were all reasonable priced and the Chicken Parm and Gnocchi were both very good. The Manager never did stop by and apologize and the waiter along with the cleaning crew knew how wrong this was and how rude it was. It was fun for Christmas though.More, This is the version of our website addressed to speakers of English in the United States. We were told our table was ready. The drinks were quickly served along with one of the appetizers. Really? We had pre-dinner drinks, appetizers, meal, and dessert with after-dinner drinks. Fuel up for the day at the free breakfast at Residence Inn Southington. Especially in these times with spending money on a dinner and actually eating in I am taken back by how my family was treated, lack of professionalism, and customer service provided. The server said we would have to take all our stuff as the next party is here already awaiting our table. Phone: 860-628-2282. At no point were we offered a kids menu at all, all the server offered was water in a kids cup. TOPPINGS Choice of four toppings. Fine Italian Cuisine: We offer dishes for every taste, from pasta to filet mignon, from northern and southern Italy. Cava expresses its zest in season, both during the holidays, and on our cocktail list. Menus. When we arrived we were seated however even with calling and upon arrival we still had to wait a good 10 minutes standing in front of our table for a highchair to arrive as I asked a random server if we could have one. Can a gluten free person get a good meal at this restaurant? Instead of owning up that our main courses took too long to come out. The meals...of course, you go to a restaurant and you expect to eat! He had the check ready and handed it to us. Beautiful Winter Wonderland but Mediocre Food. We were there over two hours and left unsatisfied. It took so long to get our food. The dress code at Cava Mezze is Casual Dress. Escape to Cava's luxury rooftop patio, an experience that transports you to a Mediterranean resort while dining in Southington. Explore menu, see photos and read 37 reviews: "Went to brunch with my friends and we had a great time. You just really need to keep in mind your window and do your best not to overstay your welcome. We had pre-dinner drinks, appetizers, meal, and dessert with after-dinner drinks. Penne vodka was just okay. FETA Because every family deserves feta! We were there over two hours and left unsatisfied. As far as price. Twenty minutes after our reservation time, we get a call asking if were going to show up for our dinner. I asked for the check. We told him we would probably order some dessert after we finished our wine. Cava did not meet expectations, does not align with price of food and customer service needs to be a priority. It was close, but the 2hr limit is indeed doable. Beautiful restaurant poor service. Very pleasant and accommodating. The people touched the napkins, moved dishes, etc. He told us the restaurant closed between 9:30 and 10:00 pm so we have plenty of time and to not worry about it. Good size portions that are sure to please. PROTEIN Choice of Chicken or Roasted Vegetables . We truly felt like we were thrown out of the restaurant. Explore menu, see photos and read 1 reviews: "The place was great the only thing was I booked a table for 4 people on open table and called the restaurant the day of to see if I could add more peop..."" Skip to Main Content. He stated that management told him that we had a 90 minute time limit and that if we wanted dessert we had to order it right then. Was nice to try once but we won’t be returning.More, After having read so many negative reviews, I was hesitant on making a reservation here. waiter if we had any time restrictions and what time did we have to leave so we could make sure to space our dinner accordingly. This restaurant also offers a splendid drink list featuring wine, beer, and more. I'd definitely go back. While we were finishing our wine, one of the workers set glasses, silverware, plates and napkins on the table next to us, waiting for us to leave. We had a very nice table with what appeared to be a gracious waiter. Cava Restaurant's Main Dining and Fire Place Rooms feature an elegant, old-world, yet modern design awash in neutral tones. Even though everyone wore a mask when moving around the restaurant, the place was jam packed. Was it really our servers fault?? With waiting to spot the server then waiting for the knife that was another 5 to 10 minutes. at the hostess station. A few minutes later stopped by again apologized and said sorry but his manager said we must leave and to box up our dessert. We got up and before we left I told our waiter that he was excellent and we had no issues with him, but because of management, we will not be returning. With Cava Restaurant's BYOB policy, you can enjoy your favorite drinks with your meal. Our waiter also proceeded to kick another table next to us out for the same reason. We paid and asked him if we could at least finish our wine, to which he said yes. BARS We learned that they take over a month to decorate each room according to a template. 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